SHIPPING POLICY

Please allow 3-5 business days for your order to ship. If you do not see a confirmation email after placing your order, please check your Junk/ Spam folder.

We are not responsible for shipping delays, or lost, held, or damaged packages via the carrier. Please make sure your shipping information is correct before placing your order as we are unable to retrieve packages after they have been shipped. Please note we do not ship on Holidays. 

DHL 10-15 business days

• Rates based on delivery address
• FIRST CLASS PACKAGE INTERNATIONAL
• 7-21 business days
• Doesn't require tracking when outside of the United States 
• No insurance

**PLEASE NOTE: WE ARE NOT RESPONSIBLE for any additional custom duty taxes your home country charges. International orders may be subject to additional charges such as import taxes, customs duties, and fees levied by your Country's customs department upon arrival. Please note that when ordering from Forever Lucero's Boutique the receiver is responsible for those import fees and should comply with all laws and regulations of the destination country. Custom policies vary widely from country to country. So please contact you local customs office for more information.  

1. File a claim through the mail carrier.
2. Contact your local post office to get details about your parcel